To provide quality water service to the residents of Grand Chute in a manner which protects human and environmental health and emphasizes sound management of fiscal and natural resources.
The Town of Grand Chute operates utility districts to provide water distribution and wastewater collection. The Grand Chute Town Board governs the utility district, pursuant to Section 60.74 Wisconsin Statutes. The utility employs five full-time and two part- time field personnel that are on call 24 hours a day. Two office staff are available on weekdays to provide customer service.
The Town water utility purchases its water from the City of Appleton. The City opened a state-of-the-art water treatment facility in 2001 to treat surface water it receives from Lake Winnebago. The Town's utility systems consists of a 1,000,000- gallon water storage tank, a 750,000-gallon water storage tank, three booster pumping stations, 1,330 fire hydrants, and 118 miles of water main. The water system pumps an average of 1.5 to 2.5 million gallons of water daily, serving over 7,000 customers.
Services provided by Sanitary District Number 1 include:
- Operation, maintenance and repair of the water storage and distribution system to meet rules and regulations of Wisconsin Department of Natural Resources and Public Service Commission
- Install and maintain water meters
- Locate water lines in the road rights-of-way
- Infrastructure planning, construction and maintenance